water bottles bottle taste delivery customer service service customer gallon plastic
2.3
Details
I received the "new" cooler 3 days ago and the hot water spigot does not work (no hot water) and the cold spigot does not disperse cold water. Also, Poland Springs has screwed up my checking account billing me with different amounts every month. I am EXTREMELY...
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1 comment
Anonymous
#988891

There is a switch in the back tp turn on your hot water. It is a safety mechanism. Also, the hot water spigot requires ypu to push back then down - again for your protection.

Review
#639264 Review #639264 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Receiving a faulty and used unit
Reason of review
Bad quality
Tags
  • water delivery

Water Bottle Review

Strange brown Carmel colored tendrils all inside of the bottle, resulted in hours of cleaning it out of the unit! Fast forward 5 months and today we got new 3 gallon bottles even the shape is new, the water tastes and smells of plastic! What is going on here?!
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Review
#615373 Review #615373 is a subjective opinion of poster.
Reason of review
Bad quality

Charge Review

1.0
Details
I owed Poland spring some balance after I paid it I saw they charged me additionally twice same amount. I tried email them and calling them and no one can't explain me why instead of 1 time they charged me 3 times for amount I did not owe them!!!! Terrible customer service.
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Review
#613592 Review #613592 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
The cooler I rented each month from Poland Spring was defective and I placed a brand new 5 gallon bottle one night before bed and woke up the next morning to find it empty. The entire bottle of water leaked down to my office below causing major damage to my carpet and...
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2 comments
Anonymous
#983438

You sound like a ***. After reading your comment, I want to use Poland Spring. It sounds like they tried to be attentive and you were just being an ***.

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Review
#612105 Review #612105 is a subjective opinion of poster.
Cons
  • Customer service
  • John schidda
  • Supervisors
Reason of review
you ripped me off and do not want to be held accountable and cost me thousands of damages
Loss
$20000
Preferred solution
Full refund
Tags
  • Spring Water
  • Nestle Company
1.0
Details
BEWARE BEWARE BEWARE - POLAND SPRING WATER IS NOT SPRING WATER! IT IS TAP WATER!!! This is the TRUTH! If you believe that bottled water is anything other than tap water, I am sorry to say you are ignorant and blind. They are NOT tapping into ANY springs. If you think...
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1 comment
Anonymous
#988893

How do you know this about Poland Spring specifically?

Review
#612047 Review #612047 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
I CHECKED YOU OUT - YOU'RE A SCAM
Tags
  • water delivery
  • Bottled Water
  • Spring Water
  • Nestle Company

The water bottles are very, very dirty on the outside! | Poland Spring review from Danbury, Connecticut

If the water bottles are dirty on th outside I am seriously worried about possible contamination on the inside. If a warehouse is that filthy filling my bottles that may explain why I got sick within days of these water deliveries! I had to clean the machine, it was dirty! The bottles have to be scrubbed not just wiped! They are so filthy you van't see th water inside! This is not the not the most economical way of doing things either, I never did receive any 50.00 credit as promised! So, filthy bottles and no credit as promised yet charge after charge each one higher (reminds me of comcast). I think its time to cancel and its only been one month!
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Review
#609647 Review #609647 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$50
Preferred solution
Price reduction
Tags
  • POLAND SPRING WATER DELIVERY

What schedule? | Poland Spring review from Mount Sinai, New York

3.0
Details
Totally unreliable should be their motto.The give you a delivery date and then never show up.In the meantime the empty bottles blow away and are gone. This is the fourth day that I'm waiting for water.Same thing happened last year.I guess they don't care about their customers or their own business model for that matter. I complain on their website but they never answer, and thats with threatening to close my business account also.How these companies stay in business is beyond me.I bet if you don't pay them on time they will get very attentive real fast about the money.
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Review
#609636 Review #609636 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered

Water Review

1.0
Details
Simple Review #1426430031 - Poland Spring review
Simple Review #1426430031 - Poland Spring review
Got the Poland Spring water 2 days ago. Today the water turned brown. Explane that Poland Spring.
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Review
#608539 Review #608539 is a subjective opinion of poster.
Reason of review
Bad quality

Water Bottle Review

I am very pissed when I saw an add on my water bottle that said "Want home delivery?" "You can get Poland Spring delivered to you're home. Visit GetPolandSpringDelivery.com" so I visited the website to try to get delivery && it said sorry we do not deliver in you're area. Well then don't post that on the bottles if you Indeed can't deliver everywhere.
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Review
#602214 Review #602214 is a subjective opinion of poster.
Reason of review
Problem with delivery

Inadequate Billing System | Poland Spring review from Babylon, New York

For more than two years I have constantly had to call Poland Springs for a bill to be sent to my home. Each time I called, I had to deal with a different person. Numerous calls were made, each time being promised the problem would be resolved. After each call, when a bill was received, I was always charged a late fee. I always had to call them back again, wasting more time on the phone to have the late fees deducted from my bill. My last call to them was over not receiving bottle return credits. My latest bill was $68, which then became $13 after I had to call and have them remove a $40 credit for bottles I had returned. Sorry Poland Spring, but I'm tired of doing your bookwork and wasting my time on the phone correcting accounting errors. No more deliveries for me.
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Review
#600726 Review #600726 is a subjective opinion of poster.
Reason of review
Poor customer service