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Poland Spring - Late delivery and horrible customer service

I haven’t received water for 10 days and they keep pushing it. Horrible and rude customer service.
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1262337
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We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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I had to always contact them for my delivery never call me to let me know they was not coming I would stay home all that day waitng for them It was always a excuse. now I will have to find another reliable company am disable and cannot lift the cases of water that I...
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#1249357
Have bought Poland Springs Orange Sparkling Water in bulk for years. I recently purchased 12 cases in a new tall, slender bottle. The water from these cases had a much stronger flavor that was revolting! I could smell it in the open bottle from several feet away....
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Kingfield, Maine
I didn't like
  • Taste of the water
  • Changed taste and flavor of poland springs water
#1263678
We like Poland Spring sparkling water and we drink a lot of it - but the new bottles are very unstable and very unsatisfactory. They are top heavy. They fall over in the refrigerator and are easily tipped over on counters. They look pleasant enough but they are not at...
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h.kitchener
h.kitchener

Perhaps you haven't heard the latest. Rather than spend alot of money buying water of unknown origin and quality in a bottle from a store you can just go to a faucet in your h...

#1291096

Poland Spring - Morristown NJ

Poland Springs is the worst! They have a monopoly in Morristown, NJ and have NEVER delivered our water on schedule. It is literally the worst “service” ever. We need more options out here. This is what happens when there is no competition. There is no incentive to follow a schedule or have any respect for clients. What a shame. We always have to buy 5 gallon jugs from Home Depot or Wal Mart because of the horrible service out here.
#1275713
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Poland Spring - Absolutely terrible

Bottles smells exactly like chlorine.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1168504
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Poland Spring - Awful new taste

Please bring back the original bottles and taste of your sparking water. I have now moved to buying Voss sparkling water as the new bottles you switched to have an awful taste....
#1265231
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We have been buying Poland Spring water in gallons and 24 .5 liter bottle packs for years from Stop and Shop store in Brooklyn and in a last few month we have noticed the terrible taste and smell of the water. It's not in every pack or gallon so we've started to...
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#1163228
I have grandparents,babies and kids at my home and We can not get water from Poland Spring easily even we are a member of them for 10 years! We are always out of the water whenever I call customer service They don’t do anything !
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Anonymous
UnHappyCustomer

I have been waiting for 8 days for a delivery. It was due 5/11/18 and it still has not been delivered. They just keep pushing the date out. Customer service is horrible! They ...

#1195297