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Poland Spring in Raynham, Massachusetts - Incompetence

1.7
Details
Always turned in my empties on each delivery. If I was only ordering 1 bottle, I would always make sure they received bottles for the previous delivery. Now that I cancelled my service, they tell me I owe them for 14 empties. Not too professional.
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Review
#1300622 Review #1300622 is a subjective opinion of poster.

Poland Springs water smells horrible

1.0
Details
Daughter opened a bottle and started drinking then got sick immediately the smell was absolutely horrible. This happened yesterday April 12. I filled out the form on their website with the codes etc. when I hit submit, got a pop up. Sorry this page is being worked on. Blah Blah Blah. Total joke
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Review
#1232766 Review #1232766 is a subjective opinion of poster.
Reason of review
Bad quality
I have been a long time fan of Mandarin Orange Seltzer by Poland Springs. Suddenly an all orange (vs Mandarin Orange) version has appeared. Why did you change the formulation to just orange - as an orange seltzer connoisseur, the taste is COMPLETELY different. I would...
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1 comment
Anonymous
#1486191

I’m going to call their customer support line to complain. Maybe if enough people do it they will bring mandarin orange back! The number is 18004777464.

Review
#1241671 Review #1241671 is a subjective opinion of poster.
Reason of review
flavor change
Loss
$30
Preferred solution
bring back mandarin orange seltzer

Poland Spring - Horrible service and customer service

2.1
Details
i signed up for the delivery of water monthly. they literally take a week and a half to deliver the water. the said they would deliver on tge 15th its now the 22nd n they r telling me they are rescheduling again for the 25th. i called to voice my complains because this is the second month This is happening. the customer service rep was unapologetic. unreliable unprofessional jus outright horrible service. dont subscribe for this non sense.
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Review
#1286044 Review #1286044 is a subjective opinion of poster.

Poland Spring - Laundry detergent tasting water

1.0
Details
I buy gallons of distilled water to drink all the time and every once in a while the water tastes like laundry detergent. It even smells of it. What is going on? I will looking into other brands. It is hard to trust water companies these days
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Review
#1316161 Review #1316161 is a subjective opinion of poster.
This is crazy. I call "'customer service and the recording states they are having higher than usual call volume???? Seriously. What is this Comcast? They don't give you an option to hold, leave a message or anything. They push you to the website. So I sent them a...
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3 comments
Anonymous
#1496358

Same here, Finally got off the phone with customer service (once I was able to get through!) and they were no help. Not apologetic and just said they are having operational is...

Review
#1269346 Review #1269346 is a subjective opinion of poster.
Reason of review
Problem with delivery

Poland Spring - Still waiting for my delivery

My delivery was supposed to come June 17th. After several reschedules still not water. The new schedule date is July 5th. I'll see what happens tomorrow
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Review
#1295325 Review #1295325 is a subjective opinion of poster.
Reason of review
Problem with delivery
The only thing I drink besides a cup of coffee a day is Poland Spring water I've even had to ship it places on vacation because they didn't have it! The last month I have been noticing the water tasting metallic! Has a really bad aftertaste and I bought it at different...
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2 comments
Anonymous
#1503625

The new sparkling water flavors and bottles no where as good as the old ones..will be drinking polar after this..

Review
#1181237 Review #1181237 is a subjective opinion of poster.
Reason of review
Bad quality
I have purchased the 2 1/2 gallon water bottles and sporadically experienced leaking. This has happened on several occasions so I tried buying from different stores. But yet I still run up against the same problem. We have well water at our house and choose not to...
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Review
#1283633 Review #1283633 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$15
Preferred solution
Full refund

Poland Spring - Horrible

What is going on with the water taste disgusting I will not be buying your product anymore
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Review
#1307785 Review #1307785 is a subjective opinion of poster.
Reason of review
Bad quality