Latest review first
Poland Spring in Stamford, Connecticut - Complaint
So many complaints I can’t list them all
Poland Spring in Poland, Maine - Delivery service just gets more infuriating while prices rise
Do you have an upcoming delivery? No you don't! Despite what it says on their website, you either have a delivery date that is later than one listed, or better, your delivery date was today! And you had no warning. And now the number of bottles in your garage has doubled. Want to stop the madness by skipping your upcoming deliveries? Be careful, there's a skip fee. BTW, the prices just went up again. This is a day in my life as a Poland Springs customer. I'm done. Once this round of bottles is empty, I will begin the probably arduous process of cancelling my account. What a POS company Poland Springs has become.
- Web user interface for deliveries
- Price hikes
Reason of review
Order processing issue
Cancel my service
Poland Spring in West Nyack, New York - The best water in the world!!!!!!
You have the best water! I only like your water! When we go to the store l always tell my mom to bye your water!! Thank you for being the best water company around!!!
- Your water
- This water
Reason of review
Hey all.. So, I’ve always been super picky about bottled water. I refuse to buy the purified types because I could just drink tap water if I wanted that. But anyway...my SO always buys the cases of 16oz PS and,while I prefer another brand, I drink it because it’s...
Poland Spring - Not a complaint
Where can I buy your 12oz to go size 12 pk? I live in NJ, zipcode 08901?
Poland Spring - Free six pack spring water
Office closedno compaint just eant theFRRE COUPON FOR 8PK FLAVORED SPARKLING WATER Nancy Amatucci 1209 Ocean Street#112 Marshfield Ma.02050 the site to enter info there was nowhere to get the coupon please send
Poland Spring in Worcester, Massachusetts - Disingenuous company, avoid at all costs
I signed up for their special where you get 50% off on your first delivery, free first delivery and free water cooler rental with automatic monthly service. The company billed me as there was no special at all. I called the customer service the day after delivery and waited 50 minutes to speak with Kristen who said she would take care of the billing problem. Initially the problem was fixed, but a week later even more charges appeared. I called customer service and waited 57 minutes to speak with Julian to fix the billing problems and cancel my account. Hopefully this is my last contact with them. Very poor customer service and billing problems galore. I would highly advise staying away from this company.
Poland spring company is a joke .
they never answer they phone .you can't delete you account only can change it . they take out any amount of money they want i am sick of they ***
- Customer service horrible
Reason of review
Poor customer service
Poland Spring - Unreliable service and hour long wait for customer service
Poland Springs does not adhere to the delivery dates they tell their customers. You basically never know when your delivery is arriving or when to leave your empty 5 gallon containers outside for pickup. When you call to speak with customer service it is a minimum 25 minute wait time or, like today, they said it will be an hour wait. This "convenient" service is not worth it. I would strongly recommend finding a company other than Poland Springs!
Poland Spring - Really am disappointed
My husband was asked for 3 years to have this delivery service as Poland Springs service firefighter services throughout the country. The hours are when everyone works for delivery, the customer service is terrible. I have my water delivered and have to wait over a week for an invoice. It’s tough when you have to budget and don’t know when the money will be debited from your account. Wait times for customer service are from 15-25+ minutes. I work when they are at work so I do not have time to wait on the phone. Am really thinking about canceling the service all together. I will do my best to try and discuss this with them in person, but the job I have I can’t always answer the phone unless it’s a life/death emergency.
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