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I have always enjoyed poland springs water, until the last few months. Every once in a while a gallon would have a very strong taste to it, infact it would leave an after taste in my mouth, couldn't drink it. Every week I buy 6 gallons of poland springs water, don't...
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FavoriteCottontopTamarin791
FavoriteCottontopTamarin791

Trying to buy some flavored waters

SilentPug581
SilentPug581

I'm having the same issue. I purchase 10 cases of water. Most of the cases tasted fine. The case I opened a few days ago tastes horrible, and, I'm starting to have headaches. ...

#443583
I've bought the mandarin orange flavor for years, refreshing taste, wonderful. Now you changed the flavor, it's has a fake taste to it. I ill not purchase anymore, the taste is awful. Would love you to bring back original flavor. Hate the new orange flavor,...
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Anonymous
Anonymous

The lime flavor still tastes the same so I’ve been buying them :)

Anonymous
Chris

I hate the new orange flavor as well. Here is their response:Google+CalendarWebmoreResponse from POLAND SPRINGS Case ID: 28237062PPolandSpring@casupport.comto meJul 4DetailsHi...

#1251471

Poland Spring - Worst service ever!!

I have only been a Poland springs customer for a month and in that time they have canceled and rescheduled delivery 16 times. I have never experienced such bad service. I sent them an email raising my concerns and received a BS thank you for your feedback and we’ll try better. The week after the email they cancelled May water delivery 7 times and didn’t deliver to the following week!
2.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1322006
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I thought just the bottles had changed for Poland Springs Sparkling Water, but the flavor has changed, too. It used to be subtle and light, now it's absolutely disgusting, syrupy, and super sweet. The bottle claims that there's nothing in this but natural flavors and...
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1.0
Somersworth, New Hampshire
I didn't like
  • Change of flavor
#1359419
The dispenser that I use for the 5 gallon water jugs in my home broke. At this point, I am unable/unwilling to buy a new dispenser. So, I returned the empty bottles (6) to the local Acme in Brewster, NY. I received the exchange tickets and explained my situation and...
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Anonymous
Anonymous

I have exactly the same problem with 5 bottles ( 5gal) that I have no use. Stop and shop won't take take for refund.

1.0
I didn't like
  • Customer service attitude company policy for 5 gallon returns
  • Customer service
#1311907
I'm a truck driver and I live in New Jersey and it's pretty hot out here and I went to go buy Poland Spring 1 gallon and I first I didn't smell Nothing But The Taste had the plastic chemical after I took a drink from it and then I smelled it and I can also smell the...
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Anonymous
Rc

Completely agree..we bought 2 -40packs of 16.9oz bottles from BJs wholesale club and both cases were contaminated with something...my wife and I both thought maybe it was a fl...

1.7
#1340229
I bought 1 gal of Spring Poland and 365 Spring Water yesterday then today I check that they smell together the same dirty plastic bottle like fuel. I don't understand how it is possible in USA to sell a water bottle that smell like tyres. I also try the 750ml and it...
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#1401499

Poland Spring - Smells like a sewer

Smells like a sewerAnd taste nasty I am not satisfied with this at all and I always use Poland Spring before and the only reason I bought it is because they ran out of filters for my filter water I’d like to know if there’s any other complaints written about this
#1402298
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Mandarin Orange water was my only beverage for many years. I cannot stand the orange flavor water they replaced it with. I bought my usual batch of 8 liter bottles of the new orange water, thinking they had just changed the name of the flavor. Well, I'm most of the way...
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Anonymous
Laura W

I agree with this comment 100%. I had the exact same experience. I absolutely hate the new flavor. After drinking mandarin orange for years, I have been trying different brand...

1.0
#1314142
I AM SO TIRED OF BEING RIPPED OFF AND LIED TO BY POLAND SPRING COST SERVICE REPS... I WAS PAYING $7.49 FOR EA 5 GALLON BOTTLE AND WHEN I CALLED LAST MONTH BECAUSE THEY SAID IT WAS GOING UP TO $8.49 EA AND $5.00 DEL CHARGE I CALLED AND TO KEEP ME THEY SAID THEY WOULD...
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Anonymous
James Bamberger

Not only Did they raise the water price but at same time charging new customers $3.00 for the same bottle you are paying $8.49 for....

Anonymous
James Bamberger

I have had the same thing happen to me after being with them for years ...I was paying $7.49 a bottle and they said going up to $8.49 a bottle and deliveries $5.00 .When I cal...

1.3
I didn't like
  • Customer service horrible
#1295070