Most helpful reviews first
I have always enjoyed poland springs water, until the last few months. Every once in a while a gallon would have a very strong taste to it, infact it would leave an after taste in my mouth, couldn't drink it. Every week I buy 6 gallons of poland springs water, don't...Read more
I've bought the mandarin orange flavor for years, refreshing taste, wonderful. Now you changed the flavor, it's has a fake taste to it. I ill not purchase anymore, the taste is awful. Would love you to bring back original flavor. Hate the new orange flavor,...Read more
Poland Spring - Worst service ever!!
I have only been a Poland springs customer for a month and in that time they have canceled and rescheduled delivery 16 times. I have never experienced such bad service. I sent them an email raising my concerns and received a BS thank you for your feedback and we’ll try better. The week after the email they cancelled May water delivery 7 times and didn’t deliver to the following week!
I thought just the bottles had changed for Poland Springs Sparkling Water, but the flavor has changed, too. It used to be subtle and light, now it's absolutely disgusting, syrupy, and super sweet. The bottle claims that there's nothing in this but natural flavors and...Read more
Somersworth, New Hampshire
I didn't like
- Change of flavor
The dispenser that I use for the 5 gallon water jugs in my home broke. At this point, I am unable/unwilling to buy a new dispenser. So, I returned the empty bottles (6) to the local Acme in Brewster, NY. I received the exchange tickets and explained my situation and...Read more
I'm a truck driver and I live in New Jersey and it's pretty hot out here and I went to go buy Poland Spring 1 gallon and I first I didn't smell Nothing But The Taste had the plastic chemical after I took a drink from it and then I smelled it and I can also smell the...Read more
I bought 1 gal of Spring Poland and 365 Spring Water yesterday then today I check that they smell together the same dirty plastic bottle like fuel. I don't understand how it is possible in USA to sell a water bottle that smell like tyres. I also try the 750ml and it...Read more
Poland Spring - Smells like a sewer
Smells like a sewerAnd taste nasty I am not satisfied with this at all and I always use Poland Spring before and the only reason I bought it is because they ran out of filters for my filter water I’d like to know if there’s any other complaints written about this
Mandarin Orange water was my only beverage for many years. I cannot stand the orange flavor water they replaced it with. I bought my usual batch of 8 liter bottles of the new orange water, thinking they had just changed the name of the flavor. Well, I'm most of the way...Read more
I AM SO TIRED OF BEING RIPPED OFF AND LIED TO BY POLAND SPRING COST SERVICE REPS... I WAS PAYING $7.49 FOR EA 5 GALLON BOTTLE AND WHEN I CALLED LAST MONTH BECAUSE THEY SAID IT WAS GOING UP TO $8.49 EA AND $5.00 DEL CHARGE I CALLED AND TO KEEP ME THEY SAID THEY WOULD...Read more
I didn't like
- Customer service horrible
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