Customer service is a joke! Delivery times very unreliable. Can't even get rid of them as promised--had a specific time frame for pickup of cooler and bottles and they then changed it to a time I couldn't be home.
Over the years their water containers have been dirty, delivery days/times unhonored, customer service both online and on the phone have been TERRIBLE (either *** or intentionally misleading).
Finally tried to fire them and have them take away the cooler and old bottles.... even this was a nightmare of misinformation (lies) and bad service.
STAY AWAY! This company is a nightmare--should be put out of business by customers running away
Product or Service Mentioned: Poland Spring Delivery Service.