water bottles bottle taste delivery customer service service customer gallon plastic

Delivery and payment | Poland Spring review from Norton, Massachusetts

Can someone call me tomorrow please and thank you
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Review
#1774410 Review #1774410 is a subjective opinion of poster.
5.0
Details
hello, I am calling in regard to the "free" coupon for an 8 pack 16.8 oz bottle. My email address is; nerak0960@gmail.com. I do not have a printer so I would appreciate if you could send me one in the mail. I have bought so many cases and I always buy Poland Springs. I...
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#1662436 Review #1662436 is a subjective opinion of poster.
Product
Poland Spring Bottled Water

Plastic water taste | Poland Spring review from Longmeadow, Massachusetts

We always purchase Poland Springs water on our way to our vacation home at The Market Basket on a routine basis. Last week on our way to vacation we purchased Six one gallon jugs of water and they all had a strong plastic taste,we had to use the water as it was too great a trip to return them.We also got a 2.5 gallon jug that was ok. Never had that happen before? Paul Teta.
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Review
#1612226 Review #1612226 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Pros
  • Good water
Cons
  • I am afraid there is something harmful in it
Reason of review
Bad quality
Loss
$7
Preferred solution
Let the company propose a solution
Tags
  • Bitter Spring Water

Trying to switch from Poland Spring

2.3
Details
Ever since Poland Spring changed their website around March 2019 I have had nothing but problems with scheduling and delivery. In June I was scheduled on their website for three deliveries which I did not do. If the customer tries to change a delivery date, it either won't lock in or affect future dates. I am just about ready to cancel poland spring but need an alternative. Now they have also gone to a foreign call center. You can only hope to get an American-based call center as they are on top of issues.
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Review
#1591045 Review #1591045 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Pin hole in water bottles | Poland Spring review from Taunton, Massachusetts

5.0
Details
I purchased three cases of water and each case had 6 bottles with pin holes in them at the top And the water leaking out .I was very disappointed and I am a senior citizen so it is hard for me to pick them up so I could not go back with them I asked if the would replace one case for me and they wound not do any thing.i was very disappointed. I would like to hear back from someone Email funyldy04 @yahoo.com Thank you Carol Coscia
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Review
#1555739 Review #1555739 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Damaged or defective
Loss
$6
Preferred solution
Full refund

Disingenuous company, avoid at all costs | Poland Spring review from Worcester, Massachusetts

I signed up for their special where you get 50% off on your first delivery, free first delivery and free water cooler rental with automatic monthly service. The company billed me as there was no special at all. I called the customer service the day after delivery and waited 50 minutes to speak with Kristen who said she would take care of the billing problem. Initially the problem was fixed, but a week later even more charges appeared. I called customer service and waited 57 minutes to speak with Julian to fix the billing problems and cancel my account. Hopefully this is my last contact with them. Very poor customer service and billing problems galore. I would highly advise staying away from this company.
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Review
#1528819 Review #1528819 is a subjective opinion of poster.
Service
Poland Spring Delivery Service

High price bottle water | Poland Spring review from West Springfield Town, Massachusetts

1.6
Details
Why to they continue to sell in BJ store for a high price in Florida?
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#1504076 Review #1504076 is a subjective opinion of poster.

Water taste and smells funny | Poland Spring review from Boston, Massachusetts

I bought case of Poland spring water. Every bottle had a funny smell and taste! I never had a problem with Poland spring until this case! I guess I will be switching brands!
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#1383043 Review #1383043 is a subjective opinion of poster.
Product
Poland Spring Bottled Water

Incompetence | Poland Spring review from Raynham, Massachusetts

1.7
Details
Always turned in my empties on each delivery. If I was only ordering 1 bottle, I would always make sure they received bottles for the previous delivery. Now that I cancelled my service, they tell me I owe them for 14 empties. Not too professional.
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Review
#1300622 Review #1300622 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Problem with delivery

Contact Poland Spring Customer Service

Website:
Mailing Address:
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
Contact Poland Spring Customer Service

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Latest Question

Poland Spring Questions
We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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Review
#1282367 Review #1282367 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution