State: Massachusetts Clear all filters (18 of 176 reviews match)
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Poland Spring in Longmeadow, Massachusetts - Plastic water taste

We always purchase Poland Springs water on our way to our vacation home at The Market Basket on a routine basis. Last week on our way to vacation we purchased Six one gallon jugs of water and they all had a strong plastic taste,we had to use the water as it was too great a trip to return them.We also got a 2.5 gallon jug that was ok. Never had that happen before? Paul Teta.
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Review
#1612226 Review #1612226 is a subjective opinion of poster.
Pros
  • Good water
Cons
  • I am afraid there is something harmful in it
Reason of review
Bad quality
Loss
$7
Preferred solution
Let the company propose a solution
Tags
  • Bitter Spring Water

Trying to switch from Poland Spring

2.3
Details
Ever since Poland Spring changed their website around March 2019 I have had nothing but problems with scheduling and delivery. In June I was scheduled on their website for three deliveries which I did not do. If the customer tries to change a delivery date, it either won't lock in or affect future dates. I am just about ready to cancel poland spring but need an alternative. Now they have also gone to a foreign call center. You can only hope to get an American-based call center as they are on top of issues.
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Review
#1591045 Review #1591045 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Poland Spring in Taunton, Massachusetts - Pin hole in water bottles

5.0
Details
I purchased three cases of water and each case had 6 bottles with pin holes in them at the top And the water leaking out .I was very disappointed and I am a senior citizen so it is hard for me to pick them up so I could not go back with them I asked if the would replace one case for me and they wound not do any thing.i was very disappointed. I would like to hear back from someone Email funyldy04 @yahoo.com Thank you Carol Coscia
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Review
#1555739 Review #1555739 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$6
Preferred solution
Full refund

Poland Spring in Worcester, Massachusetts - Disingenuous company, avoid at all costs

I signed up for their special where you get 50% off on your first delivery, free first delivery and free water cooler rental with automatic monthly service. The company billed me as there was no special at all. I called the customer service the day after delivery and waited 50 minutes to speak with Kristen who said she would take care of the billing problem. Initially the problem was fixed, but a week later even more charges appeared. I called customer service and waited 57 minutes to speak with Julian to fix the billing problems and cancel my account. Hopefully this is my last contact with them. Very poor customer service and billing problems galore. I would highly advise staying away from this company.
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#1528819 Review #1528819 is a subjective opinion of poster.

Poland Spring in West Springfield Town, Massachusetts - High price bottle water

1.6
Details
Why to they continue to sell in BJ store for a high price in Florida?
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#1504076 Review #1504076 is a subjective opinion of poster.

Poland Spring in Boston, Massachusetts - Water taste and smells funny

I bought case of Poland spring water. Every bottle had a funny smell and taste! I never had a problem with Poland spring until this case! I guess I will be switching brands!
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#1383043 Review #1383043 is a subjective opinion of poster.

Poland Spring in Raynham, Massachusetts - Incompetence

1.7
Details
Always turned in my empties on each delivery. If I was only ordering 1 bottle, I would always make sure they received bottles for the previous delivery. Now that I cancelled my service, they tell me I owe them for 14 empties. Not too professional.
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Review
#1300622 Review #1300622 is a subjective opinion of poster.
We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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Review
#1282367 Review #1282367 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Poland Natural Spring Water Review

1.6
Details
Can i take lswfull action on this product.makinf me sick.for years
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Review
#949970 Review #949970 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts
In three (3) cases of Poland Spring bottled water recently bought, no bottle would stand on a hard level surface due to the bottle bottoms having a bulge on the center. Very inconvenient. The bottles will not stand up, tip over. Pushing the bottoms in doesn't help;...
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4 comments
Anonymous
#1567327

It’s all brands of water. They overstack the cases and that causes the bottles to get squished out of shape so they won’t stand up.

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Review
#925505 Review #925505 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$12
Preferred solution
Let the company propose a solution
Tags
  • Poor Water Bottles