State: Massachusetts Clear all filters (14 of 171 reviews match)
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Poland Spring in Taunton, Massachusetts - Pin hole in water bottles

5.0
Details
I purchased three cases of water and each case had 6 bottles with pin holes in them at the top And the water leaking out .I was very disappointed and I am a senior citizen so it is hard for me to pick them up so I could not go back with them I asked if the would replace one case for me and they wound not do any thing.i was very disappointed. I would like to hear back from someone Email funyldy04 @yahoo.com Thank you Carol Coscia
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Review
#1555739 Review #1555739 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$6
Preferred solution
Full refund

Poland Spring in West Springfield Town, Massachusetts - High price bottle water

1.6
Details
Why to they continue to sell in BJ store for a high price in Florida?
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Review
#1504076 Review #1504076 is a subjective opinion of poster.

Poland Spring in Raynham, Massachusetts - Incompetence

1.7
Details
Always turned in my empties on each delivery. If I was only ordering 1 bottle, I would always make sure they received bottles for the previous delivery. Now that I cancelled my service, they tell me I owe them for 14 empties. Not too professional.
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Review
#1300622 Review #1300622 is a subjective opinion of poster.
We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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Review
#1282367 Review #1282367 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Poland Natural Spring Water Review

1.6
Details
Can i take lswfull action on this product.makinf me sick.for years
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Review
#949970 Review #949970 is a subjective opinion of poster.
Reason of review
Poor customer service
In three (3) cases of Poland Spring bottled water recently bought, no bottle would stand on a hard level surface due to the bottle bottoms having a bulge on the center. Very inconvenient. The bottles will not stand up, tip over. Pushing the bottoms in doesn't help;...
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4 comments
Anonymous
#1567327

It’s all brands of water. They overstack the cases and that causes the bottles to get squished out of shape so they won’t stand up.

Review
#925505 Review #925505 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$12
Preferred solution
Let the company propose a solution
Tags
  • Poor Water Bottles
3.0
Details
I emailed Poland Spring about this issue, and was told that it was not a quality issue on their end. I only have trouble with the gallon and 2.5 gallon jugs tasting off- none of the other bottles or even the 3L containers have this flavor. I find it virtually...
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Review
#801300 Review #801300 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$30
Preferred solution
Let the company propose a solution
1.8
Details
Horrible customer service VERY DISAPPOINTED. Over the weekend we signed up for monthly water deliveries we set up online and they said they would deliver the water cooler and 4 (5 gallons) of water between 8:00 am and 7:00 pm ( huge time window). No one showed up and I...
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Review
#844787 Review #844787 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Opened up a water bottle this AM to take meds. First sip I smelled something like sewer gas and thought it was morning breath. Took a second sip and noticed the closer the bottle was to my face the more it smells. Opened up a second bottle - no smell. Held both up...
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Review
#691942 Review #691942 is a subjective opinion of poster.
Cons
  • Smelly water with particles
Reason of review
Bad quality
Loss
$20
Tags
  • Spring Water

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts
2.3
Details
I received the "new" cooler 3 days ago and the hot water spigot does not work (no hot water) and the cold spigot does not disperse cold water. Also, Poland Springs has screwed up my checking account billing me with different amounts every month. I am EXTREMELY...
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1 comment
Anonymous
#988891

There is a switch in the back tp turn on your hot water. It is a safety mechanism. Also, the hot water spigot requires ypu to push back then down - again for your protection.

Review
#639264 Review #639264 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Receiving a faulty and used unit
Reason of review
Bad quality
Tags
  • water delivery