State: Massachusetts Clear all filters (13 of 160 reviews match)
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Poland Spring in West Springfield Town, Massachusetts - High price bottle water

Why to they continue to sell in BJ store for a high price in Florida?
1.6
Details
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Website
West Springfield Town, Massachusetts
#1504076
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Poland Spring in Raynham, Massachusetts - Incompetence

Always turned in my empties on each delivery. If I was only ordering 1 bottle, I would always make sure they received bottles for the previous delivery. Now that I cancelled my service, they tell me I owe them for 14 empties. Not too professional.
1.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1300622
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We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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Poland Natural Spring Water Review

Can i take lswfull action on this product.makinf me sick.for years
1.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#949970
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In three (3) cases of Poland Spring bottled water recently bought, no bottle would stand on a hard level surface due to the bottle bottoms having a bulge on the center. Very inconvenient. The bottles will not stand up, tip over. Pushing the bottoms in doesn't help;...
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Anonymous
Lucille

It’s all brands of water. They overstack the cases and that causes the bottles to get squished out of shape so they won’t stand up.

Anonymous
jC

I’m done w Poland Springs too. It was bad when they switched to the paper-thin plastic (in the name of environmental freindliness) but now that they can’t stand up, sayonara!

North Reading, Massachusetts
#925505
I emailed Poland Spring about this issue, and was told that it was not a quality issue on their end. I only have trouble with the gallon and 2.5 gallon jugs tasting off- none of the other bottles or even the 3L containers have this flavor. I find it virtually...
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3.0
#801300
Horrible customer service VERY DISAPPOINTED. Over the weekend we signed up for monthly water deliveries we set up online and they said they would deliver the water cooler and 4 (5 gallons) of water between 8:00 am and 7:00 pm ( huge time window). No one showed up and I...
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1.8
#844787
Opened up a water bottle this AM to take meds. First sip I smelled something like sewer gas and thought it was morning breath. Took a second sip and noticed the closer the bottle was to my face the more it smells. Opened up a second bottle - no smell. Held both up...
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1.0
I didn't like
  • Smelly water with particles
#691942
I received the "new" cooler 3 days ago and the hot water spigot does not work (no hot water) and the cold spigot does not disperse cold water. Also, Poland Springs has screwed up my checking account billing me with different amounts every month. I am EXTREMELY...
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Anonymous
Anonymous

There is a switch in the back tp turn on your hot water. It is a safety mechanism. Also, the hot water spigot requires ypu to push back then down - again for your protection.

2.3
I liked
  • Customer service area
I didn't like
  • Receiving a faulty and used unit
#639264

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
All Poland Spring Contacts

Poland Spring Products and Services Reviews

we were not notified of a delivery in our secured apartment and some how the poland spring rep got in and left everything outside my door in the hallway where it easily could have been taken. We set the up the unit as we read the 3 hand written instructions and the...
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North Reading, Massachusetts
I didn't like
  • Customer service
  • Toxic taste
#646531