State: Massachusetts City: Plymouth Clear all filters (2 of 180 reviews match)
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1.8
Details
Horrible customer service VERY DISAPPOINTED. Over the weekend we signed up for monthly water deliveries we set up online and they said they would deliver the water cooler and 4 (5 gallons) of water between 8:00 am and 7:00 pm ( huge time window). No one showed up and I...
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Review
#844787 Review #844787 is a subjective opinion of poster.
Reason of review
Order processing issue
2.3
Details
I received the "new" cooler 3 days ago and the hot water spigot does not work (no hot water) and the cold spigot does not disperse cold water. Also, Poland Springs has screwed up my checking account billing me with different amounts every month. I am EXTREMELY...
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1 comment
Anonymous
#988891

There is a switch in the back tp turn on your hot water. It is a safety mechanism. Also, the hot water spigot requires ypu to push back then down - again for your protection.

Review
#639264 Review #639264 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Receiving a faulty and used unit
Reason of review
Bad quality
Tags
  • water delivery

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts