State: New York Clear all filters (37 of 160 reviews match)
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The dispenser that I use for the 5 gallon water jugs in my home broke. At this point, I am unable/unwilling to buy a new dispenser. So, I returned the empty bottles (6) to the local Acme in Brewster, NY. I received the exchange tickets and explained my situation and...
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Anonymous
Anonymous

I have exactly the same problem with 5 bottles ( 5gal) that I have no use. Stop and shop won't take take for refund.

1.0
I didn't like
  • Customer service attitude company policy for 5 gallon returns
  • Customer service
#1311907

Poland Spring in Islandia, New York - I was supposed to receive a delivery yesterday June 20

I did not receive delivery and ready refresh does not answer the phone or email
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
Islandia, New York
#1285108
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Poland Spring in Newburgh, New York - The water tastes terrible after being in the bottle for seve

After opening a bottle and letting it sit for 2 hours or so the taste of the water is terrible I cannot believe how bad it is I've changed brands and I have no complaint with a new brand
1.0
Details
Product or Service Quality
Value for money
#1101593
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I have received Poland Spring water delivered for many many years. I know the taste of this water. Recently, however, I find that the water tastes just awful. It has a bitter taste and after taste. It has an almost burning effect in the mouth. What is going on? What...
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Anonymous
Anonymous

i found tiny tiny bits of plastic.have 2 more cases.looking for better water elsewhere

Anonymous
Unsatisfied customer0

I found some weird clear particles in a Poland spring bottle as I drank it. It's terrible. Does anyone know of a place where I can go test these particles? ??. This is s...

I didn't like
  • Toxic taste
#1097397
I had been drinking Poland Spring for years. This summer something changed in all of their water sizes, from the gallon, 16 oz & 8 oz. At first I had a hard time pinpointing where the bad taste was coming from. I only drink water and it was always Poland Spring. I...
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Anonymous
Unknown

Same, but the first time I open my water bottle it tastes fine but when I drink it about 2 hours later it gets that metallic taste.

Anonymous
Anonymous

I noticed this too - which is why I googled Poland Springs. It tastes off, a little sharp is the best way I can think to describe it.

2.8
I liked
  • Customer service was great
I didn't like
  • Quality of the water is really bad
#974290
I livei n queens new york, brought the 24 pk like i always do from big chain pharmacy as soon as i opened it and brought it to my mouth the sent of chemical or plastic sitting out in the sun years hit me and tried a small taste and yes it was strange. After years of...
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2.3
I liked
  • Price
I didn't like
  • Taste
#852565

Poland Spring - Bottled Water Review from Staten Island, New York

Poland Spring - Bottled Water Review from Staten Island, New York
Poland Spring - Bottled Water Review from Staten Island, New York
Bought a case of Poland Spring water today the water has a laundry detergent taste and fruity. Opened several bottles they all have same smell and taste.
#938582
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I drank some Poland Pring Water today and it tasted bad and smelled like plastic. I bought 2 gallon jugs and they both tasted terrible, like old wayer thats very acidic. I have been nauseated all day from it.
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Anonymous
None

Hmm. Have had the same bd plastic taste. Bought 10 1 gallon jugs of the Poland springs water and so far 5 of the 10 have a very nasty plastic taste, almost like a trash bag sa...

2.3
#883688

Poland Spring Bottled Water Review

The water inside the bottle is green , call costumer service (they say want call back ) Bad company
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#885253
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Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
All Poland Spring Contacts

Poland Spring Products and Services Reviews

Poland Spring in East Shoreham, New York - Bad service since Nestle took over

We have had Poland spring delivers to our house for the past 11 years. We have seen a substantial increase in price and a deterioration of customer service. We dropped them and recommend other people do the same We have found that the delivery person lied about the delivery. We have commitments from his supervisor but no solution was apparent. I am a disabled veteran and found that the 40lb water bottles were left at the bottom of our 200ft driveway.
1.0
Details
Customer service
Discounts and Special Offers
Staff
East Shoreham, New York
I didn't like
  • Service completly
#811323
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