(2 of 171 reviews match)
Poland Spring Water Review from Babylon, New York
Purchased 3 cases of their 16oz bottle water from my local Stop & Shop not too long ago. Down to my last case when i noticed that I have encountered 3 bottles so far that have a sweet, almost perfumy smell to it. It also tastes off, kinda soapy if i had to put a name on it. My mom purchased their smaller bottles at the stop & Shop near her and said she had one that was the exact same way. Neither bottles are expired or close to expiring.
Reason of review
Poland Spring in Babylon, New York - Inadequate Billing System
For more than two years I have constantly had to call Poland Springs for a bill to be sent to my home. Each time I called, I had to deal with a different person. Numerous calls were made, each time being promised the problem would be resolved. After each call, when a bill was received, I was always charged a late fee. I always had to call them back again, wasting more time on the phone to have the late fees deducted from my bill. My last call to them was over not receiving bottle return credits. My latest bill was $68, which then became $13 after I had to call and have them remove a $40 credit for bottles I had returned. Sorry Poland Spring, but I'm tired of doing your bookwork and wasting my time on the phone correcting accounting errors. No more deliveries for me.
Reason of review
Poor customer service
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