State: New York City: New York Clear all filters (7 of 160 reviews match)
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I had been drinking Poland Spring for years. This summer something changed in all of their water sizes, from the gallon, 16 oz & 8 oz. At first I had a hard time pinpointing where the bad taste was coming from. I only drink water and it was always Poland Spring. I...
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Anonymous
Unknown

Same, but the first time I open my water bottle it tastes fine but when I drink it about 2 hours later it gets that metallic taste.

Anonymous
Anonymous

I noticed this too - which is why I googled Poland Springs. It tastes off, a little sharp is the best way I can think to describe it.

2.8
I liked
  • Customer service was great
I didn't like
  • Quality of the water is really bad
#974290

Poland Spring Water Review from New York, New York

Poland Spring Water Review from New York, New York
Poland Spring Water Review from New York, New York
Bought poland spring water bottles and it had a bad taste which gave me a headache. I went and bought the big gallon and same bad taste and on top of the bad taste i looked at the water and it had a lot of particals in the water What is going on?? I wont be buying that water again!!
#822425
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We bought Poland Spring water in Costco in Manhattan on 117st. And the water has strange taste and smell reminding taste of soap. The date we bought case of Poland Spring water on 1/19/16. Store 1062. We cannot drink this water, because we don't no what this water...
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Anonymous
Mom from nj

The bad gallon has an expire date of 11/30/18Awful taste!!!

Anonymous
Anonymous

There was a recall on this water! Google it.

I didn't like
  • Taste and smell like soap
#776443
Scheduled delivery for Friday 1-4pm, never came. They claimed I wasn't home, I was home the entire time. Rescheduled to Saturday same time, never came. Called up again was now told the trucks had an issue which is why the deliveries never came on Friday and...
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1.3
I didn't like
  • Accountability
  • Customer service
#644348

Poland Spring Water Review

I almost broke my wrist because the cap on your water bottle is so tight to open it's not even funny please make sure you improve your caps on your water bottles and make them a lot less tight if this problem dosent improve I will stop buying your water and switching to another brand of water like Dasani Dasani's water bottle caps are so much easier to open !!!!
2.3
Details
Diversity of Products or Services
Product or Service Quality
Website
#683337
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Charge Review

I owed Poland spring some balance after I paid it I saw they charged me additionally twice same amount. I tried email them and calling them and no one can't explain me why instead of 1 time they charged me 3 times for amount I did not owe them!!!! Terrible customer service.
1.0
Details
Product or Service Quality
#613592
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today I call them try to have my account cancel, then they told me I got to bring the water cooler back to them which I paid 259.99 dollar buy two years ago. They offer me 2 options, bring back water cooler or pay another 259.99 buy my own water cooler.... And their...
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#473476

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
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