Product: Poland Spring Customer Care Clear all filters (7 of 7 reviews match)
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1.0
Details
The dispenser that I use for the 5 gallon water jugs in my home broke. At this point, I am unable/unwilling to buy a new dispenser. So, I returned the empty bottles (6) to the local Acme in Brewster, NY. I received the exchange tickets and explained my situation and...
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1 comment
Anonymous
#1680510

I have exactly the same problem with 5 bottles ( 5gal) that I have no use. Stop and shop won't take take for refund.

Review
#1311907 Review #1311907 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Cons
  • Customer service
  • Customer service attitude company policy for 5 gallon returns
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution

Poland Spring - Complaint about Unprofessionalism

I spoke with one of the representative and very disappointed by the customer services. i tried to resolve the problem but he did not even listen and was very rude, i think we are customers and we have right to ask the question and resolve the problem. I called at this number 18009629898 at 9:30 am. We and our other family members are customer for long time , Because of usual unprofessionalism we discontinue. I do not want to keep the water cooler and tried to make appointment for that but he was Rude and unprofessional insisting for the payment . please make the schedule and collect the water cooler . I do not want to restart with Poland water and will not recommend anyone, i know it will not effect you because it big company but i feel my responsibility to inform Regards
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Review
#1029582 Review #1029582 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Reason of review
Poor customer service

Poland Spring Customer Care Review

1.3
Details
They call to remind customers to take out our empty for the following morning and don't show up for days. It's a constant
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Review
#845366 Review #845366 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Reason of review
Poor customer service

Poland Spring Customer Care Review

1.0
Details
To reach customer service on the phone can take 39 minutes or more. But try to call new accounts and they're ready for your call in 10 seconds. Try it!!!!!!
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Review
#696361 Review #696361 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Reason of review
Poor customer service
1.0
Details
every week im expecting delivery and they never come. ive even spoke to driver who was a few blocks away and told me i was next delivery and never showed up the company is a shame even after displacing the lie of the driver and promises never kept i told the customer...
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Review
#694852 Review #694852 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Cons
  • Service completly
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

Poland Spring Customer Care Review

2.0
Details
Trying to reach them for two days. I think they got to big now and don't care about their customers 40, minute books time is unacceptable
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Review
#693923 Review #693923 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Reason of review
Poor customer service
1.5
Details
We had an account with Poland springs. We upped our quota for summer because of the heat, we then attempted to suspend our service as we had more water than we could use. Almost a year later we finished our water and contacted the company. Because we hadn't ordered,...
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Review
#650545 Review #650545 is a subjective opinion of poster.
Service
Poland Spring Customer Care
Reason of review
Poor customer service

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts