Product: Poland Spring Delivery Service Clear all filters (11 of 11 reviews match)
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Poland Spring - Delivery at wrong address

I have not received my delivery, though it shows delivered in the website
Product
Poland Spring Delivery Service
#1101334
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So I called customer service found out they changed my schedule to Monday which I told them they can't just changed people schedule whatever they want! I'm expecting a phone call from the supervisor. If not I will call to cancel my order completely! I just lost my income for waiting Poland spring...
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1.5
Product
Poland Spring Delivery Service
#1049742
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Poland Spring Delivery Service Review

They are very impuntual never bring the amount tha I order I very desapoint if can any supervisor can contact to me my phoncY
2.8
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
Product
Poland Spring Delivery Service
#926903
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Horrible customer service VERY DISAPPOINTED. Over the weekend we signed up for monthly water deliveries we set up online and they said they would deliver the water cooler and 4 (5 gallons) of water between 8:00 am and 7:00 pm ( huge time window).No one showed up and I...
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1.8
Product
Poland Spring Delivery Service
#844787
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Excitement over home delivery turned into annoyance to to horrible customer service and rules regarding online payment. As a customer you cannot make online payment until you have paid for water delivery for at least 6 months. Major inconvenience! After calling...
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1.0
Product
Poland Spring Delivery Service
#809456
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I have been getting Poland spring delivered to my home for over 20 years. The last year and a half the delivery has been crappy. Maybe it's bc the driver during the holidays leaves a holiday card explaining how exceptional the delivery has been all year which I don't...
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3.0
Product
Poland Spring Delivery Service
#745058
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we were not notified of a delivery in our secured apartment and some how the poland spring rep got in and left everything outside my door in the hallway where it easily could have been taken. We set the up the unit as we read the 3 hand written instructions and the...
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North Reading, Massachusetts
Product
Poland Spring Delivery Service
I didn't like
  • Toxic taste
  • Customer service
#646531
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Scheduled delivery for Friday 1-4pm, never came. They claimed I wasn't home, I was home the entire time. Rescheduled to Saturday same time, never came. Called up again was now told the trucks had an issue which is why the deliveries never came on Friday and...
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1.3
Product
Poland Spring Delivery Service
I didn't like
  • Customer service
  • Accountability
#644348
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I ordered 3 packages of the 24 count half liter bottles. I chose my delivery time for a Tuesday night between 6 and 8. They never came. When I called at 8, customer service informed me that my delivery date had changed, but I never received a call. The next day, my new...
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Product
Poland Spring Delivery Service
#538280
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Customer service is a joke! Delivery times very unreliable. Can't even get rid of them as promised--had a specific time frame for pickup of cooler and bottles and they then changed it to a time I couldn't be home. Over the years their water containers have been dirty,...
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Product
Poland Spring Delivery Service
#512888
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