Product: Poland Spring Delivery Service Clear all filters (23 of 23 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I had to always contact them for my delivery never call me to let me know they was not coming I would stay home all that day waitng for them It was always a excuse. now I will have to find another reliable company am disable and cannot lift the cases of water that I...
View full review
Review
#1249357 Review #1249357 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
I have grandparents,babies and kids at my home and We can not get water from Poland Spring easily even we are a member of them for 10 years! We are always out of the water whenever I call customer service They don’t do anything !.
View full review
2 comments
Anonymous
#1483083

I have been waiting for 8 days for a delivery. It was due 5/11/18 and it still has not been delivered.

They just keep pushing the date out. Customer service is horrible! They do nothing. They just say the same thing every day I call because the promise to get it out the next day and its not here.

Anyone else having problems with them. I have been with them for 17 years and have never had this problem.

Seems to be a problem since it became Nestle. Maybe they should stick to chocolate....

View more comments
Review
#1195297 Review #1195297 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Order processing issue

Poland Spring - Dissapointed customer

1.5
Details
I placed the order for first time and scheduled for sat 8-2 pm, but never showed up. So I called customer service found out they changed my schedule to Monday which I told them they can't just changed people schedule whatever they want! I'm expecting a phone call from the supervisor. If not I will call to cancel my order completely! I just lost my income for waiting Poland spring that never happened!
View full review
Review
#1049742 Review #1049742 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Poor customer service

Poland Spring - Delivery at wrong address

I have not received my delivery, though it shows delivered in the website
View full review
Review
#1101334 Review #1101334 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Order processing issue

Poland Spring Delivery Service Review

2.8
Details
They are very impuntual never bring the amount tha I order I very desapoint if can any supervisor can contact to me my phoncY
View full review
Review
#926903 Review #926903 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Problem with delivery
1.8
Details
Horrible customer service VERY DISAPPOINTED. Over the weekend we signed up for monthly water deliveries we set up online and they said they would deliver the water cooler and 4 (5 gallons) of water between 8:00 am and 7:00 pm ( huge time window).No one showed up and I...
View full review
Review
#844787 Review #844787 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Order processing issue
1.0
Details
Excitement over home delivery turned into annoyance to to horrible customer service and rules regarding online payment. As a customer you cannot make online payment until you have paid for water delivery for at least 6 months. Major inconvenience! After calling...
View full review
Review
#809456 Review #809456 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
3.0
Details
I have been getting Poland spring delivered to my home for over 20 years. The last year and a half the delivery has been *** Maybe it's bc the driver during the holidays leaves a holiday card explaining how exceptional the delivery has been all year which I don't think...
View full review
Review
#745058 Review #745058 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Reason of review
Problem with delivery
1.3
Details
Scheduled delivery for Friday 1-4pm, never came. They claimed I wasn't home, I was home the entire time. Rescheduled to Saturday same time, never came. Called up again was now told the trucks had an issue which is why the deliveries never came on Friday and...
View full review
Review
#644348 Review #644348 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Cons
  • Customer service
  • Accountability
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • POLAND SPRING WATER DELIVERY
we were not notified of a delivery in our secured apartment and some how the poland spring rep got in and left everything outside my door in the hallway where it easily could have been taken. We set the up the unit as we read the 3 hand written instructions and the...
View full review
Review
#646531 Review #646531 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Cons
  • Toxic taste
  • Customer service
Reason of review
no contact number available
Preferred solution
Deliver product or service ordered
Tags
  • Dispenser