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i signed up for the delivery of water monthly. they literally take a week and a half to deliver the water. the said they would deliver on tge 15th its now the 22nd n they r telling me they are rescheduling again for the 25th. i called to voice my complains because this...
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2.1
#1286044
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Poland Spring - I was supposed to receive a delivery yesterday June 20

I did not receive delivery and ready refresh does not answer the phone or email
1.0
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Islandia, New York
#1285108
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I have purchased the 2 1/2 gallon water bottles and sporadically experienced leaking. This has happened on several occasions so I tried buying from different stores. But yet I still run up against the same problem. We have well water at our house and choose not to...
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#1283633
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We have been fairly satisfied with our office water delivery service until recently. We ran out of water and online said we were schedule for delivery for several days with no delivery. Date kept changing. I attempted to call, was left on hold for 10 minutes several...
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#1282367
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Ok where do I start? I always loved Poland spring water simply for the convenience of home delivery!! However it has become quite frequent that they cancel and reschedule home deliveries. Normally I wouldn’t mind but this happens every single month without fail and in...
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3.8
#1279919
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Poland Springs is the worst! They have a monopoly in Morristown, NJ and have NEVER delivered our water on schedule. It is literally the worst “service” ever. We need more options out here. This is what happens when there is no competition. There is no incentive to...
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#1275713
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This is crazy. I call "'customer service and the recording states they are having higher than usual call volume???? Seriously. What is this Comcast? They don't give you an option to hold, leave a message or anything. They push you to the website. So I sent them a...
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Anonymous
Anonymous

Same here, Finally got off the phone with customer service (once I was able to get through!) and they were no help. Not apologetic and just said they are having operational is...

Anonymous
Anonymous

Same here. Very surprised that their service is so ***

#1269346
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Poland Spring - Awful new taste

Please bring back the original bottles and taste of your sparking water. I have now moved to buying Voss sparkling water as the new bottles you switched to have an awful taste....
#1265231
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Have bought Poland Springs Orange Sparkling Water in bulk for years. I recently purchased 12 cases in a new tall, slender bottle. The water from these cases had a much stronger flavor that was revolting! I could smell it in the open bottle from several feet away....
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Kingfield, Maine
I didn't like
  • Taste of the water
  • Changed taste and flavor of poland springs water
#1263678
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Contact Poland Spring

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, CT 06902
Phone:
(800) 955-4426
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Poland Spring Products and Services

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Poland Spring - Late delivery and horrible customer service

I haven’t received water for 10 days and they keep pushing it. Horrible and rude customer service.
1.6
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1262337
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