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4 comments
1.0
Details
Poland Spring - Tastes like gasoline
Poland Spring - Tastes like gasoline
5/31/2020 expiration date - please avoid It tastes like gasoline! It is a Poland spring gallon - will photograph bottle with expiration date and other numbers. It was purchased yesterday at shop rite in Chatham, NJ Taken out of the car immediately and brought into...
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Anonymous
#1627149

Same experience here. The water tasted so gross and off. Returning it to the store, for sure.

Author
Location
Poland, Maine
Cons
  • Accountability
  • I am afraid there is something harmful in it
  • Customer service
Reason of review
Bad quality
Loss
$2
Preferred solution
Let the company propose a solution
Tags
Review #1408308 is a subjective opinion of poster.
0 comments

Trying to switch from Poland Spring

2.3
Details
Ever since Poland Spring changed their website around March 2019 I have had nothing but problems with scheduling and delivery. In June I was scheduled on their website for three deliveries which I did not do. If the customer tries to change a delivery date, it either won't lock in or affect future dates. I am just about ready to cancel poland spring but need an alternative. Now they have also gone to a foreign call center. You can only hope to get an American-based call center as they are on top of issues.
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Author
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Review #1591045 is a subjective opinion of poster.
0 comments
1.0
Details
I’ve been getting deliveries for over 20 yrs from Poland spring. 2 months I decided to open a online account find out later I have 2 accounts with them . My original account plus the the online account. So I tell Poland spring to cancel the original account and keep...
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Author
Review #1569324 is a subjective opinion of poster.
0 comments

Poland Spring in Taunton, Massachusetts - Pin hole in water bottles

5.0
Details
I purchased three cases of water and each case had 6 bottles with pin holes in them at the top And the water leaking out .I was very disappointed and I am a senior citizen so it is hard for me to pick them up so I could not go back with them I asked if the would replace one case for me and they wound not do any thing.i was very disappointed. I would like to hear back from someone Email funyldy04 @yahoo.com Thank you Carol Coscia
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Author
Location
Taunton, Massachusetts
Reason of review
Damaged or defective
Loss
$6
Preferred solution
Full refund
Review #1555739 is a subjective opinion of poster.
0 comments

Poland Spring in Stamford, Connecticut - Complaint

1.0
Details
So many complaints I can’t list them all
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Author
Location
Stamford, Connecticut
Review #1551820 is a subjective opinion of poster.
0 comments

Poland Spring in Poland, Maine - Delivery service just gets more infuriating while prices rise

1.3
Details
Do you have an upcoming delivery? No you don't! Despite what it says on their website, you either have a delivery date that is later than one listed, or better, your delivery date was today! And you had no warning. And now the number of bottles in your garage has doubled. Wtf Want to stop the madness by skipping your upcoming deliveries? Be careful, there's a skip fee. Sarcastic BTW, the prices just went up again. Angry This is a day in my life as a Poland Springs customer. I'm done. Once this round of bottles is empty, I will begin the probably arduous process of cancelling my account. What a POS company Poland Springs has become.
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Author
Location
Poland, Maine
Pros
  • Water
Cons
  • Price hikes
  • Fees
  • Unreliable delivery schedule
Reason of review
Order processing issue
Preferred solution
Cancel my service
Review #1550301 is a subjective opinion of poster.
0 comments

Poland Spring - The best water in the world!!!!!!

4.6
Details
You have the best water! I only like your water! When we go to the store l always tell my mom to bye your water!! Thank you for being the best water company around!!!
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Author
Pros
  • This water
  • Your water
Reason of review
Good quality
Review #1549777 is a subjective opinion of poster.
0 comments
3.0
Details
Hey all.. So, I’ve always been super picky about bottled water. I refuse to buy the purified types because I could just drink tap water if I wanted that. But anyway...my SO always buys the cases of 16oz PS and,while I prefer another brand, I drink it because it’s...
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Author
Location
Greenburgh, New York
Review #1548479 is a subjective opinion of poster.
0 comments

Poland Spring - Not a complaint

Where can I buy your 12oz to go size 12 pk? I live in NJ, zipcode 08901?
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Author
Review #1547416 is a subjective opinion of poster.
0 comments

Poland Spring - Free six pack spring water

Office closedno compaint just eant theFRRE COUPON FOR 8PK FLAVORED SPARKLING WATER Nancy Amatucci 1209 Ocean Street#112 Marshfield Ma.02050 the site to enter info there was nowhere to get the coupon please send
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Author
Review #1542463 is a subjective opinion of poster.

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts
0 comments

Poland Spring - Disingenuous company, avoid at all costs

I signed up for their special where you get 50% off on your first delivery, free first delivery and free water cooler rental with automatic monthly service. The company billed me as there was no special at all. I called the customer service the day after delivery and waited 50 minutes to speak with Kristen who said she would take care of the billing problem. Initially the problem was fixed, but a week later even more charges appeared. I called customer service and waited 57 minutes to speak with Julian to fix the billing problems and cancel my account. Hopefully this is my last contact with them. Very poor customer service and billing problems galore. I would highly advise staying away from this company.
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Author
Review #1528819 is a subjective opinion of poster.