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I have always enjoyed poland springs water, until the last few months. Every once in a while a gallon would have a very strong taste to it, infact it would leave an after taste in my mouth, couldn't drink it. Every week I buy 6 gallons of poland springs water, don't...
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62 comments
Anonymous
#1797657

Here in NYC and the last 3 gallons I've purchased have the same taste people are describing. Almost has a gasoline aftertaste!!

Kinda nervous after seeing these comments - I'm throwing away and not purchasing again. Was there an oil spill near their source somewhere??

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Review
#443583 Review #443583 is a subjective opinion of poster.
Loss
$12

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.8
Details
We have had Nestles water for the past 7 months via home delivery. The last jug of water was gross. Had a chemical taste that also smelled like Gasoline or Oil. We cleaned dispenser and still tasted gross. So we called and decided to buy a new dispenser from them....
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Review
#1763629 Review #1763629 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Pros
  • Initial service was great but good luck calling
Cons
  • I am afraid there is something harmful in it
Reason of review
Poor customer service
Loss
$24
Preferred solution
Cancel service and refund for 3 unused 5 gallons of water

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Be careful when buying | Poland Spring review

2.3
Details
purchased 4 cases of the 23.7 oz water cloudy off taste
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Review
#1733756 Review #1733756 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Cons
  • Nasty taste cloudy water
  • Changed taste and flavor of poland springs water
Reason of review
Bad quality
Loss
$25
Preferred solution
Full refund

If you're concerned about your well being, do not purchase water from companies that bottle it in plastic. It's that simple. | Poland Spring review from Lewiston, Maine

1.0
Details
Your water is gross!!!!!!!!!!!!! You're beyond stupid if you think for one instant that your product is superior. You cannot bottle ANYTHING in PLASTIC and continue to be that ignorant!!!!!!!!!!! Even Figi Water, which is far better than yours, is now every bit as much trash as yours is BECAUSE they bottle their product in PLASTIC!!!!!!!!!!!!!!! You must subscribe to the philosophy: "When Ignorance is Bliss, Tis Folly to be Wise. I watched a documentary about Poland Spring, and it was hardly complimentary. Don't you obtain your water from a spring that the locals do not have access to, then sell it back to them in toxic plastic? That hardly seems fair.
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Review
#1714084 Review #1714084 is a subjective opinion of poster.
Reason of review
False Advertising
Preferred solution
I just want people educated.

Don't bother. | Poland Spring review from New York, New York

1.0
Details
They told me to leave the dispenser outside with the empty bottles and they will pick them up. They said they never got the dispenser but they got the bottles. They stole my dispenser and now they want to charge me for it.
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Review
#1706356 Review #1706356 is a subjective opinion of poster.

Unauthorized order | Poland Spring review

1.0
Details
I keep getting water on my stoop!! We got two orders this month and I do not want them or to be charged for them. I called Customer Service but it was all in Spanish.
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Review
#1691150 Review #1691150 is a subjective opinion of poster.
Service
Poland Spring Delivery Service

Chlorine taste | Poland Spring review

The case of water that I bought from BJs in Salem NH has a strong bleach or chlorine after taste. I had to throw the case away. This is happening often. I’ll be moving to another brand now
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Review
#1687864 Review #1687864 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Bad quality

Horrible with customer service | Poland Spring review

1.0
Details
I want to speak with a person. I called the 1-800-477-7464 number and got a woman on the other end who passed me on to your automated call system. Some customer service! What I want is for you to send me a schedule of the water delivery. We have bottles piling up because you have failed to send us one. And this is not a new request. I have checked with our town hall in East Hartland and they apparently don't get a satisfactory response from you. I live at 40 South road in East Hartland and want you TODAY to send us a schedule. Otherwise I will call the Better Business Bureau and lodge a complaint.
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Review
#1673609 Review #1673609 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Pros
  • Customer service calling back
Reason of review
Problem with delivery

For NYer's | Poland Spring review from Coram, New York

1.0
Details
When you purchase any Gallon of water your NOT charged the 5 cent deposit. To my surprise any water UNDER a gallon you do pay. P{Poland is under the gallon! I won't buy it just due to the fact they shrunk the jug to still have it out for $1.00 but now have to deal with the darn bottle tax!
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Review
#1670037 Review #1670037 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
1.2
Details
Deliveries for the past 3 months has been terrible !!! I waited for 3 days for my water !!! Spoke to CS and a supervisor. Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water...
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Review
#1665748 Review #1665748 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Customer service horrible
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact Poland Spring Customer Service

Website:
Mailing Address:
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts

Poland Spring Products and Services Reviews

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Latest Question

Poland Spring Questions
5.0
Details
hello, I am calling in regard to the "free" coupon for an 8 pack 16.8 oz bottle. My email address is; nerak0960@gmail.com. I do not have a printer so I would appreciate if you could send me one in the mail. I have bought so many cases and I always buy Poland Springs. I...
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Review
#1662436 Review #1662436 is a subjective opinion of poster.
Product
Poland Spring Bottled Water