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Poland Spring review in Lewiston, Maine: If you're concerned about your well being, do not purchase water from companies that bottle it in plastic. It's that simple.

1.0
Details
Your water is gross!!!!!!!!!!!!! You're beyond stupid if you think for one instant that your product is superior. You cannot bottle ANYTHING in PLASTIC and continue to be that ignorant!!!!!!!!!!! Even Figi Water, which is far better than yours, is now every bit as much trash as yours is BECAUSE they bottle their product in PLASTIC!!!!!!!!!!!!!!! You must subscribe to the philosophy: "When Ignorance is Bliss, Tis Folly to be Wise. I watched a documentary about Poland Spring, and it was hardly complimentary. Don't you obtain your water from a spring that the locals do not have access to, then sell it back to them in toxic plastic? That hardly seems fair.
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Most Helpful
Review
#1714084 Review #1714084 is a subjective opinion of poster.
Reason of review
False Advertising
Preferred solution
I just want people educated.

Poland Spring review in New York, New York: Don't bother.

1.0
Details
They told me to leave the dispenser outside with the empty bottles and they will pick them up. They said they never got the dispenser but they got the bottles. They stole my dispenser and now they want to charge me for it.
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Review
#1706356 Review #1706356 is a subjective opinion of poster.

Poland Spring review: Unauthorized order

1.0
Details
I keep getting water on my stoop!! We got two orders this month and I do not want them or to be charged for them. I called Customer Service but it was all in Spanish.
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Review
#1691150 Review #1691150 is a subjective opinion of poster.
Service
Poland Spring Delivery Service

Poland Spring review: Chlorine taste

The case of water that I bought from BJs in Salem NH has a strong bleach or chlorine after taste. I had to throw the case away. This is happening often. I’ll be moving to another brand now
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Review
#1687864 Review #1687864 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Bad quality

Poland Spring review: Horrible with customer service

1.0
Details
I want to speak with a person. I called the 1-800-477-7464 number and got a woman on the other end who passed me on to your automated call system. Some customer service! What I want is for you to send me a schedule of the water delivery. We have bottles piling up because you have failed to send us one. And this is not a new request. I have checked with our town hall in East Hartland and they apparently don't get a satisfactory response from you. I live at 40 South road in East Hartland and want you TODAY to send us a schedule. Otherwise I will call the Better Business Bureau and lodge a complaint.
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Review
#1673609 Review #1673609 is a subjective opinion of poster.
Service
Poland Spring Delivery Service
Pros
  • Customer service calling back
Reason of review
Problem with delivery

Poland Spring review in Coram, New York: For NYer's

1.0
Details
When you purchase any Gallon of water your NOT charged the 5 cent deposit. To my surprise any water UNDER a gallon you do pay. P{Poland is under the gallon! I won't buy it just due to the fact they shrunk the jug to still have it out for $1.00 but now have to deal with the darn bottle tax!
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Review
#1670037 Review #1670037 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
1.2
Details
Deliveries for the past 3 months has been terrible !!! I waited for 3 days for my water !!! Spoke to CS and a supervisor. Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water...
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Review
#1665748 Review #1665748 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Customer service horrible
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
5.0
Details
hello, I am calling in regard to the "free" coupon for an 8 pack 16.8 oz bottle. My email address is; nerak0960@gmail.com. I do not have a printer so I would appreciate if you could send me one in the mail. I have bought so many cases and I always buy Poland Springs. I...
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Review
#1662436 Review #1662436 is a subjective opinion of poster.
Product
Poland Spring Bottled Water

Poland Spring review: Where’s my water?

You disconnected me while waiting for a supervisor because the call person could not help me
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Review
#1651216 Review #1651216 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Poland Spring review in Union, New Jersey: Need water

Its closed i need a delivery monday. Asap also up grade to 8. Packs
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Review
#1648071 Review #1648071 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Poland Spring Customer Service

Website:
Mailing Address:
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts

Poland Spring Products and Services Reviews

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Latest Question

Poland Spring Questions
1.0
Details
Due to my dietary needs, I drink approx 1 gallon of water daily. I usually drink the water directly from the gallon bottle. Have had to switch from Poland Spring gallon to a different brand a few months ago due to a very chemical taste and chemical smell from Poland...
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1 comment
Mailey
#1780220

I have read all the reviews here regarding Poland Spring- “Spring” Water delivered to my home by the Nestle Water Co. I’ve been a loyal customer since 2003, we have been receiving 8- of the 5 gallon bottles of what I thought was pure, clean, “SPRING” water, approximately every 8 weeks.

This past year while my husband was drinking a glass of Poland “Spring” water, he noticed a strong chemical taste and smell from what we had been lead to believe was “pure spring” water. At that time I definitely took note of what my husband had told me. What I didn’t realize was just how DANGEROUS this was to our health. I should’ve gone online immediately and read about ALL the LAWSUITS FILED AGAINST NESTLE WATERS SINCE APPROXIMATELY 2002 AND BEYOND.

Lawsuits stating that (and I quote) Poland “Spring” Water DOES NOT CONTAIN A SINGLE DROP OF “SPRING” WATER. I urge everyone that drinks Poland “SPRING” water to please go online and read about the lawsuits. All of us are victims of what is a terrible SCAM. There is no other way to describe this.

Obviously Nestle Waters owes us all money, for selling whatever THIS is- which most definitely is not “SPRING” water. Here are the FACTS of what happened to my husband and to me: Recently we had our usual bloodwork done by our trusted physician of over 30 years. The results of both my husband’s and my lab results were nothing less than shocking. Our physician informed us that BOTH of us had extremely HIGH levels of ALUMINUM in our blood.

Thankfully our doctor tested us for heavy metals, or we would not have any way to know this vital, life threatening, important information. Aluminum has been linked to Alzheimer’s Disease among many other serious heath problems. We gave this shocking news a great deal of thought. What could we have been exposed to that would cause us to both have elevated levels of ALUMINUM?

After giving this a great deal of consideration- going over everything we eat, drink, or have come in contact with we found a common source that we feel can be the ONLY cause. The POLAND “SPRING” water we both drink. Immediately we stopped drinking Poland “Spring” water. I called Nestle Waters to inform them I wanted all the 5 gal.empty bottles and the 5 gal.

bottles that remain filled, sealed and unopened to be picked up. The customer service person I had the great displeasure to speak with- named Fletcher, asked me “why” “what is the reason?” I was honest and told him the reason. Fletcher told me “that is impossible you’re receiving “SPRING” water nothing is added to it- it’s 100% ALL natural.” I told him he’s quite ill informed and needs to read about the many lawsuits and complaints that have been filed against the company he works for. Fletcher continued to argue with me.

I simply wanted the bottles picked up, he then told me I would be charged for all the sealed, unopened water bottles. I asked him what the reason is for this- especially since we have been excellent customers for many years and have not done anything wrong. In actuality Nestle Waters is responsible for causing us both very serious health problems. Thanks to POLAND “SPRING” water we will need to have ongoing monitoring and testing of our blood, bones and also our brains.

In short, Nestle Waters’ product- Poland “Spring” water has caused both of us to have elevated levels of aluminum, which, as I mentioned above, is known to cause many serious health conditions. Most notably aluminum exposure is named as a culprit in Alzheimer’s Disease. Yet this “customer service” person, Fletcher, continued to argue with me. I have taken the time to write this in the hope of preventing anyone from going through what we are now going through.

I thought I was protecting my family, instead, foolishly year after year, as I trusted Nestle Waters we all were drinking Poland “Spring” water, I used this water for coffee, for our much loved pets to drink, for cooking, for absolutely everything. Many of you on here, have written about noticing a chemical odor, or that the water had a “strange” taste that was “off.” Others have stated that the plastic allows odors from other products placed near or next to a bottle of this water- that will then permeate the plastic which apparently absorbs these noxious odors affecting the taste of the water. (Sorry to sound disgusting) I read here- someone said she had given her child what she thought was a bottle of water- instead most regrettably- it was a bottle that actually contained urine. Of course that is just sad, sick yes, but so sad that anyone would commit anything so awful and disgusting.

Many people have stated they’ve seen ‘particles’, some barely noticeable, other ‘particles’ are larger, floating in the water. And yet another (yes, gross disgusting story) person stated they saw a spider complete with egg sac and web inside a closed, sealed 5 gal. water bottle. Please don’t disregard any strange, chemical, plastic type of “off” taste.

If you’re reading this I highly recommend that you go online and read “Nestle Waters Lawsuits.” You can Google it or use any of the search engines. The lawsuits against Nestle Waters began many years ago, back in 2003- by that time the company was being investigated for the FACT that Poland “Spring” in Maine, IS NOT NOW, AND NEVER HAS BEEN, A SPRING HAS NEVER BEEN ACTUALLY EVER SEEN BY ANYONE. What has been revealed is this, what has been and continues to be sold as Poland “Spring” water is nothing more in actuality than disgusting filthy “ground water” which happens to be located in “densely populated areas.” These areas are near (within feet) dumping areas for: human waste, including dumping grounds for mines, (not surprisingly aluminum mines) and near other industrial waste sites. This is called “SPRING” water?

It took many years to get the FDA to go to Maine and see for themselves there isn’t an actual “SPRING.” My husband and I are sharing our experience to prevent anyone else from getting aluminum or any other heavy metal toxicity due to drinking POLAND “SPRING” water.

Heavy metal testing can be performed as a urine test or as a blood test. The water can be tested as well with a heavy metal testing kit.

Review
#1641147 Review #1641147 is a subjective opinion of poster.
Product
Poland Spring Bottled Water
Cons
  • Toxic taste
Reason of review
Bad quality
Preferred solution
PLEASE FIND AND RESOLVE THE PROBLEM WITH THIS POOR QUALITY OF WATER
Tags
  • Bottled Water
  • Extremely Poor Quality Bottle
  • Poland Spring Water Aftertaste
  • Poison Water