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I've bought the mandarin orange flavor for years, refreshing taste, wonderful. Now you changed the flavor, it's has a fake taste to it. I ill not purchase anymore, the taste is awful. Would love you to bring back original flavor. Hate the new orange flavor,...
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Anonymous
Anonymous

The lime flavor still tastes the same so I’ve been buying them :)

Anonymous
Chris

I hate the new orange flavor as well. Here is their response:Google+CalendarWebmoreResponse from POLAND SPRINGS Case ID: 28237062PPolandSpring@casupport.comto meJul 4DetailsHi...

#1251471
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I have found recently that after a bottle has been opened, it will taste foul after a while if left standing. This is true even if it is placed in the refrigerator again. I also tried two bottles straight from the fridge at a local store which had not been opened and...
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#1371124
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Poland Spring - Water taste and smells funny

I bought case of Poland spring water. Every bottle had a funny smell and taste! I never had a problem with Poland spring until this case! I guess I will be switching brands!
#1383043
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Im mortified. My young son was drinking a bottle of Poland Springs water (from a 24 pack ) he nearly swallowed a clear strange ball. What is this? Is he in danger? Is it toxic? Please answer me. What if he had choked? enocturnallyyours@yahoo.com
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Anonymous
Jenny eldred

Update: My son played a terrible trick on me. He had gotten this thing called an orbies (not sure if that's spelled right) and put it in his Poland Springs water bottle. He th...

York, Maine
#1361805
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I thought just the bottles had changed for Poland Springs Sparkling Water, but the flavor has changed, too. It used to be subtle and light, now it's absolutely disgusting, syrupy, and super sweet. The bottle claims that there's nothing in this but natural flavors and...
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1.0
Somersworth, New Hampshire
I didn't like
  • Change of flavor
#1359419
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I'm a truck driver and I live in New Jersey and it's pretty hot out here and I went to go buy Poland Spring 1 gallon and I first I didn't smell Nothing But The Taste had the plastic chemical after I took a drink from it and then I smelled it and I can also smell the...
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Anonymous
Rc

Completely agree..we bought 2 -40packs of 16.9oz bottles from BJs wholesale club and both cases were contaminated with something...my wife and I both thought maybe it was a fl...

1.7
#1340229
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Poland Spring - Worst service ever!!

I have only been a Poland springs customer for a month and in that time they have canceled and rescheduled delivery 16 times. I have never experienced such bad service. I sent them an email raising my concerns and received a BS thank you for your feedback and we’ll try better. The week after the email they cancelled May water delivery 7 times and didn’t deliver to the following week!
2.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Value for money
Website
#1322006
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The dispenser that I use for the 5 gallon water jugs in my home broke. At this point, I am unable/unwilling to buy a new dispenser. So, I returned the empty bottles (6) to the local Acme in Brewster, NY. I received the exchange tickets and explained my situation and...
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1.0
I didn't like
  • Customer service attitude company policy for 5 gallon returns
  • Customer service
#1311907
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This is crazy. I call "'customer service and the recording states they are having higher than usual call volume???? Seriously. What is this Comcast? They don't give you an option to hold, leave a message or anything. They push you to the website. So I sent them a...
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Anonymous
Anonymous

Same here, Finally got off the phone with customer service (once I was able to get through!) and they were no help. Not apologetic and just said they are having operational is...

Anonymous
Anonymous

Same here. Very surprised that their service is so ***

#1269346
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Contact Poland Spring

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
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Water now has an awful taste which it shouldn't because its water! Water doesn't have a taste. Also there is an odor which I feel the plastic bottle but you can smell it each time from the first sip you take. But you can even smell it when you just place the bottle...
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Anonymous
Steve G

I have experienced the same quality issue with my last shipment of 5 gallon Poland Spring water.

#1294809
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