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Poland Spring - Horrible with customer service

1.0
Details
I want to speak with a person. I called the 1-800-477-7464 number and got a woman on the other end who passed me on to your automated call system. Some customer service! What I want is for you to send me a schedule of the water delivery. We have bottles piling up because you have failed to send us one. And this is not a new request. I have checked with our town hall in East Hartland and they apparently don't get a satisfactory response from you. I live at 40 South road in East Hartland and want you TODAY to send us a schedule. Otherwise I will call the Better Business Bureau and lodge a complaint.
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Review
#1673609 Review #1673609 is a subjective opinion of poster.
Pros
  • Customer service calling back
Reason of review
Problem with delivery

Poland Spring in Coram, New York - For NYer's

1.0
Details
When you purchase any Gallon of water your NOT charged the 5 cent deposit. To my surprise any water UNDER a gallon you do pay. P{Poland is under the gallon! I won't buy it just due to the fact they shrunk the jug to still have it out for $1.00 but now have to deal with the darn bottle tax!
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Review
#1670037 Review #1670037 is a subjective opinion of poster.
1.2
Details
Deliveries for the past 3 months has been terrible !!! I waited for 3 days for my water !!! Spoke to CS and a supervisor. Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water...
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Review
#1665748 Review #1665748 is a subjective opinion of poster.
Pros
  • Customer service area
Cons
  • Customer service horrible
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
Due to my dietary needs, I drink approx 1 gallon of water daily. I usually drink the water directly from the gallon bottle. Have had to switch from Poland Spring gallon to a different brand a few months ago due to a very chemical taste and chemical smell from Poland...
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Review
#1641147 Review #1641147 is a subjective opinion of poster.
Cons
  • Toxic taste
Reason of review
Bad quality
Preferred solution
PLEASE FIND AND RESOLVE THE PROBLEM WITH THIS POOR QUALITY OF WATER
Tags
  • Bottled Water
  • Extremely Poor Quality Bottle
  • Poland Spring Water Aftertaste
  • Poison Water

Poland Spring in Stamford, Connecticut - Toxic water gave me Cancer

1.0
Details
I recently ordered 320 bottles of the 500ml poland spring (spring water). All of the water bottles taste and smell like plastic. When I drink it, even if cold and sealed, I get a reaction on my tongue and throat from the chemicals inside the water. I went to the doctor and found out I have cancer from the toxic water I've been drinking. I have no way to get my money back because the expiration date says next year. This is CLEARLY a common issue everyone is experiencing. Someone needs to do something about it. People are getting sick, fooled by a fancy name and image. That is false advertising, and they should be held responsible. Angry Wtf ***
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Review
#1623681 Review #1623681 is a subjective opinion of poster.
Cons
  • Changed taste and flavor of poland springs water
  • Toxic water
  • I am afraid there is something harmful in it
Reason of review
Damaged or defective
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • Bottled Water
  • Bitter Spring Water
  • Unsanitary Water
  • Poland Spring Water Aftertaste
  • Poland Spring Water Metallic Tast
  • Poland Spring Metallic Aftertaste
  • Cancer Water
  • Poison Water
1.0
Details
I’ve been getting deliveries for over 20 yrs from Poland spring. 2 months I decided to open a online account find out later I have 2 accounts with them . My original account plus the the online account. So I tell Poland spring to cancel the original account and keep...
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Review
#1569324 Review #1569324 is a subjective opinion of poster.

Poland Spring in Stamford, Connecticut - Complaint

1.0
Details
So many complaints I can’t list them all
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Review
#1551820 Review #1551820 is a subjective opinion of poster.

Poland Spring in Poland, Maine - Delivery service just gets more infuriating while prices rise

1.3
Details
Do you have an upcoming delivery? No you don't! Despite what it says on their website, you either have a delivery date that is later than one listed, or better, your delivery date was today! And you had no warning. And now the number of bottles in your garage has doubled. Wtf Want to stop the madness by skipping your upcoming deliveries? Be careful, there's a skip fee. Sarcastic BTW, the prices just went up again. Angry This is a day in my life as a Poland Springs customer. I'm done. Once this round of bottles is empty, I will begin the probably arduous process of cancelling my account. What a POS company Poland Springs has become.
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Review
#1550301 Review #1550301 is a subjective opinion of poster.
Pros
  • Water
Cons
  • Web user interface for deliveries
  • Fees
  • Unreliable delivery schedule
Reason of review
Order processing issue
Preferred solution
Cancel my service
Tags
  • water delivery

Poland spring company is a joke .

1.0
Details
they never answer they phone .you can't delete you account only can change it . they take out any amount of money they want i am sick *** of they ***
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Review
#1527187 Review #1527187 is a subjective opinion of poster.
Cons
  • Customer service horrible
Reason of review
Poor customer service

Contact Poland Spring Customer Service

Mailing Address:
Nestle Waters of North America Inc.
900 Long Ridge Road Building 2
Stamford, Connecticut 06902
United States
Phone:
(800) 477-7464
All Poland Spring Contacts
1.0
Details
Poland Spring - Tastes like gasoline
Poland Spring - Tastes like gasoline
5/31/2020 expiration date - please avoid It tastes like gasoline! It is a Poland spring gallon - will photograph bottle with expiration date and other numbers. It was purchased yesterday at shop rite in Chatham, NJ Taken out of the car immediately and brought into...
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4 comments
Anonymous
#1627149

Same experience here. The water tasted so gross and off. Returning it to the store, for sure.

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Review
#1408308 Review #1408308 is a subjective opinion of poster.
Cons
  • I am afraid there is something harmful in it
  • Accountability
  • Toxic taste
Reason of review
Bad quality
Loss
$2
Preferred solution
Let the company propose a solution
Tags
  • Bitter Spring Water
  • Poland Spring Water Metallic Tast
  • Harmful Water