Most helpful reviews first
Poland Spring - Really am disappointed
My husband was asked for 3 years to have this delivery service as Poland Springs service firefighter services throughout the country. The hours are when everyone works for delivery, the customer service is terrible. I have my water delivered and have to wait over a week for an invoice. It’s tough when you have to budget and don’t know when the money will be debited from your account. Wait times for customer service are from 15-25+ minutes. I work when they are at work so I do not have time to wait on the phone. Am really thinking about canceling the service all together. I will do my best to try and discuss this with them in person, but the job I have I can’t always answer the phone unless it’s a life/death emergency.
Poland spring company is a joke .
they never answer they phone .you can't delete you account only can change it . they take out any amount of money they want i am sick *** of they ***
- Customer service horrible
Reason of review
Poor customer service
Poland Spring in West Springfield Town, Massachusetts - High price bottle water
Why to they continue to sell in BJ store for a high price in Florida?
Poland Spring - Free six pack spring water
Office closedno compaint just eant theFRRE COUPON FOR 8PK FLAVORED SPARKLING WATER Nancy Amatucci 1209 Ocean Street#112 Marshfield Ma.02050 the site to enter info there was nowhere to get the coupon please send
This company is very bad I’m very frustrated because I ask if they can change the water dispenser and they tell me they will deliver next deliver day and my husband take the day off to wait for them and I call to make shure if they came at the and of the day told me...
Poland Spring in New England, North Dakota - Funny Aftertaste
I order 16.9 oz cases of water for the office. We usually go through 6-8 cases per month and I order every 2 wks. My last order was Jan 17th. The 1st 2 cases were fine but the 3rd was terrible, so we tossed it. The 4th was a *** shoot. My boss mentioned the aftertaste to me on Fri. She thought it was just her and I was thinking it was just me. Now I know we're not crazy! What is going on with the water? We also used to order their Sparking water. But they changed the bottle and the taste changed. Everyone in the office hated it! Now we've got to find another water company- one that tastes like plain old water.
Reason of review
Poland Spring - Unreliable service and hour long wait for customer service
Poland Springs does not adhere to the delivery dates they tell their customers. You basically never know when your delivery is arriving or when to leave your empty 5 gallon containers outside for pickup. When you call to speak with customer service it is a minimum 25 minute wait time or, like today, they said it will be an hour wait. This "convenient" service is not worth it. I would strongly recommend finding a company other than Poland Springs!
Poland Spring - Not a complaint
Where can I buy your 12oz to go size 12 pk? I live in NJ, zipcode 08901?
Poland Spring in Warren Township, New Jersey - Plastic tasting water
I recently bought two cases of Poland Spring bottled water (16.9 fluid ounce size). Both cases of water had an awful taste.. like a chemical/ plastic taste . I won’t be purchasing PS anymore.
Reason of review
Poland Spring in Worcester, Massachusetts - Disingenuous company, avoid at all costs
I signed up for their special where you get 50% off on your first delivery, free first delivery and free water cooler rental with automatic monthly service. The company billed me as there was no special at all. I called the customer service the day after delivery and waited 50 minutes to speak with Kristen who said she would take care of the billing problem. Initially the problem was fixed, but a week later even more charges appeared. I called customer service and waited 57 minutes to speak with Julian to fix the billing problems and cancel my account. Hopefully this is my last contact with them. Very poor customer service and billing problems galore. I would highly advise staying away from this company.
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