Deliveries for the past 3 months has been terrible !!! I waited for 3 days for my water !!!
Spoke to CS and a supervisor. Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water delivery would be here delivery did come up but not complete order what is happening to your delivery service Readyfresh I have had trouble for the past three months I am still paying my bill with no compensation other than free delivery last month they delivered three times because I couldn’t get the order straight then the month before that I don’t even get the right water unfortunately Readyfresh is the only company you have that will deliver my water here in Cranston Rhode Island. What is wrong with Readyfresh every person that I spoke with every customer service rep I cannot even understand the English I have been a customer for a very long time with Poland Springs but your delivery service Readyfresh I have no idea what’s happening.
Readyfresh tells me that the water was delivered then when I call again they have no knowledge that the water wasn’t delivered then you have to wait all day for delivery and water never shows up and when it does show up it’s the wrong water . What is happening to your delivery service !
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
Poland Spring Pros: Customer service area.
Poland Spring Cons: Customer service horrible.